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FAQ's:
CARPET CLEANING
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Q:
After cleaning, how long will my carpets take to dry?
A: Normally 3-4 hours after cleaning. The time it takes for carpets to dry after
cleaning depends on the density of your carpet, carpet type, room temperature,
humidity, and air movement. Topical treatments (carpet protectors) can also increase
the drying time to as much as 24 hours. If proper cleaning methods are
employed, drying time should never take 24 hours to dry! High velocity
air movers are available for faster drying times. Upon request, we can
speed dry most carpets in about 1-2 hours.
Q: What are the differences between
wet or dry cleaning?
A: There are several differences in the types of carpet cleaning methods used:
Hot Water Extraction (some times referred to as Steam Cleaning) utilizes hot
water which is pumped into the carpet at high pressures and then pulled back
out with a powerful vacuum. Truck or Van mounted equipment including some portable
systems use this method. Hot Water Extraction is the most recommended
and thorough cleaning.
Dry Cleaning methods come in many forms. Some methods utilize powders, crystals,
solvents, and shampoos, which is applied to the carpet and then vacuumed or buffed.
Often residues are left behind because of a lack of rinsing with these methods.
These methods are more of a surface cleaning for appearance. Although dry cleaned
carpets may dry quicker, Dry Cleaning methods are generally less effective.  |
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Q:
What method does Hydra Mist use?
A: Hydra Mist utilizes state-of-the-art equipment with a truck mounted Hot
Water Extraction. We apply a pre-spray which helps to pre-condition the carpet,
lift soiling, and deodorize it. The pre-spay and soil is then Rinsed out using
Clean hot water (about 190 degrees F) containing a PH balanced conditioner
which is pumped into the carpet at about 200 to 350 PSI and then is sucked
out by a powerful vacuum, leaving your carpets residue free, fresh, clean,
and sanitary.
Q: Why not rent a machine at
the supermarket?
A: You can, although we don't recommend it. The machines you can rent at your
local supermarket are simply not adequate for proper cleaning. When you clean
with these Machines the Shampoo(alkali) is mixed with cleaning water leaving
the carpets PH unbalanced and prone to rapid resoiling
Q: I have my own machine at home and I clean
my carpets often. Do I still need professional cleaning?
A: Yes! Those home jobbers are really under-powered. Although some personal
machines equate for "in-between professional visits," they are good
for quick clean-ups of spills and such. Most owners of their own cleaning machines
often don't realize how much work is really involved and soon neglect to haul
out their dusty equipment. And the cleaning methods often used by the owner
contributes to faster resoling. Mixing up a soapy batch of water, poor or no
rinsing, over-wetting, and under-powered machines are contributing to faster
carpet ware, soiling, and indoor air pollution. There is no substitution for
regular "Professional" cleaning.
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Q:
Are the products Hydra Mist uses environmentally friendly?
A: Hydra Mist does use environmentally friendly products and practices. Most
of our product is clean filtered water. About 95% of our products are environmentally
friendly, with about 5% of products used only when needed or requested. Regularly
having professional cleaning of your carpet and upholstery also help to improve
indoor air quality.
Q: Do carpet protectors
like 3MScotchgaurd or Teflon Advanced carpet protector by DuPont
really work?
A: There are many topical treatment products available. There are differences
in their formulations and quality of protection. Insist on well known brand
names for the best protection. Good quality carpet protectors do help to reduce
soiling, and increase the longevity of your investments.
Q: How often should I have my carpet or upholstery
professionally cleaned?
A: This depends on the amount of traffic you have in your home. Don't wait
for your carpets to smell or look bad, as this is often to long between cleaning
and can become detrimental to your health and your investments. If you have
children and/or pets, its possible you may need professional cleaning every
three our four months. If you have allergies, you should have your carpets
and upholstery cleaned as often as possible. At the very minimum, professional
cleaning should not be less than once per year. |
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Q: How can I help to keep my carpets and
upholstery clean in between professional cleaning?
A: Vacuum regularly with a HEPA filtered vacuum cleaner. Clean entranceways more
often. Always clean up spills immediately. Have a fiber protecting topical treatment
applied by a professional.
Q : I had my carpets professionally cleaned, but there
is still an unwanted odor. What can be done to get rid of the odor?
A: This really depends on what is causing the odor. Some odors such as animal,
mildew, and smoke odors require specific odor treatments. Other areas such as
walls may have to be cleaned also. Removing the source of the odor and thorough
cleaning is the first step. In some cases (especially with cats that spray and
severe mildew problems) the underpad, carpet, or baseboard may have to be replaced.
The floor may have to sealed, and the walls painted. All porous textiles should
be checked for odor absorption and the proper remediation taken. Other deodorization
methods may also have to be used. Consult a professional.
Q: What is the difference between spot removal and
a stain?
A: Spot removal is soiling that can most likely be removed with regular cleaning
methods. A stain (usually deemed permanent) requires other means of removal and
may not always be possible. For spot removal tips click
here. |
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